VINGRADGmbH
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Vladimir Vinogradov

About me

Software and solution architect with a strong technical background: I design the architecture across many systems, align it with everyone involved and build it hands-on myself — bringing classic enterprise architecture together with modern AI technologies. Here is what I have built and run, how I work and what you should know before working with me.

Book a first call Background

Work runs through Vingrad GmbH — alongside its own products.

Profile

Services
Technical project leadership, solution architecture, architecture review, building AI systems
Focus
GenAI and voice systems in production, integration into existing landscapes, infrastructure
Experience
15+ years building software, 5 of them in conversational AI
Engagement
Engagements through Vingrad GmbH, remote or on site
Location
Switzerland, Thurgau

Who I am

In short, so you know who you are talking to.

Portrait

Vladimir Vinogradov

Computer scientist (BSc, Heinrich Heine University Düsseldorf), building production software for over 15 years and focused on LLM systems since 2023. I have also operated the platforms I was responsible for — which is why this site puts operations on the same level as development. Working languages German (C2) and English (professional working proficiency). Based in Kreuzlingen, German citizen, free to work in Switzerland (EU/EFTA).

Background

What I have built and run — and what I was accountable for.

2023 →

GenAI platforms in production

Architecture, build and operation of three platforms: multi-tenant content intelligence with RAG and LLM agents, a data platform with self-learning extraction, and an analysis application. LLMOps from pipeline to production: orchestration through queues and events, own model serving (vLLM) next to cloud APIs, monitoring and cost per transaction. Plus the governance layer regulated environments ask for — versioned prompts, an immutable decision log per model call, human-in-the-loop review.

2017–2022

Voice Assistant at Vodafone

At Vodafone Group, developer on the Voice Assistant for Alexa and Google Assistant built on DialogFlow: microservices on AWS serverless (Node.js, TypeScript, Lambda), rolled out to local operating companies and partners. We later extended the engine with further channels, including LivePerson and Google RCS Business Messaging (rich messages). The core was integration — bringing together backend systems of the group and of acquired companies, each with its own landscape. Then at Vodafone Germany, lead developer and architect of the German version built on the group platform, responsible for its architecture, operation and development for about three years. Followed by advising Mazda Motor Europe on integrating language models into their voice and chatbot platform.

2010–2019

Founding experience from three tech companies

Cagoi Networks AG (platform as a service), SlidePort UG (HTML5 CMS, Innovation Award IT and EVC NRW Award) and Zasta GmbH (automated tax returns, on AWS with RDS). From those years I know clients, quotes, team and technology from both sides of the table. Today I run Vingrad GmbH.

2009 →

Projects for large companies

Evonik Industries, Alcatel/TCL (Excellence Award 2018), A.T. Kearney and others: platforms, portals and applications in continuous operation — from architecture through high availability to being reachable when it breaks.

Competencies

Four areas where I take responsibility — not just advice, but the running system as well.

Infrastructure and operations

Servers, networks and services, from the network plan to the monitoring that wakes someone at night. The company runs its own fleet of cloud and on-premise machines, so I know what a system really costs over the years.

Proxmox, Kubernetes, Docker, Traefik, Google Cloud (GKE, BigQuery), AWS (Lambda, RDS, Transcribe, Polly), Azure (VMs, Azure OpenAI, AI Search), Linux, Cloudflare

Development

Web applications, interfaces and data pipelines, built so they can still be operated and changed later. Tests, CI/CD and documentation someone else can read are part of the work.

PHP / Laravel, TypeScript / Node.js, Python / FastAPI, Go, React / Next.js, PostgreSQL / MSSQL, Elasticsearch, NATS, Microservices, Events, REST / GraphQL

AI integration and LLMOps

Language models where they replace repetitive manual work: voice and telephony agents, extraction from documents and websites, content produced from templates — integrated into existing systems rather than next to them. With model serving, pipelines, monitoring and a clear cost per transaction instead of a pilot that never ends.

OpenAI / Anthropic / Gemini API, RAG / pgvector, Multi-Agent-Orchestrierung, LLMOps / Model Serving (vLLM) / Feature Stores, DialogFlow / LivePerson / NICE CXone (CCaaS), Voice / Telefonie (Asterisk ARI & AudioSocket, SIP, Twilio, Retell AI), Playwright

Migration and consolidation

Bringing a landscape that grew across several providers back together: moving services, ending contracts, unifying operations. Most recently services from several providers moved onto own hardware — while running, without downtime.

Proxmox / LXC, CI/CD (Forgejo, GitLab), Grafana / Loki / Prometheus, Backup & Recovery, Registry & Images

How I work

What clients want to know before signing — here, instead of on request.

Where the data lives

Data centres in Switzerland and the EU, plus own hardware on site. Where a project's data lives is agreed in advance and never moved quietly.

Monitoring and backups

Every system under contract has monitoring with alerting and automated backups. Recovery is tested, not assumed.

Availability

Enquiries are answered within one working day. For clients under an operations contract, the agreed response time applies.

Contracts

Data processing and confidentiality under Swiss FADP and the GDPR. I sign a DPA and an NDA before any access is handed over.

If I am unavailable

Operations are documented, credentials and manuals sit with the client, and nothing depends on tools only I know. Another team can take any system over — that is part of the handover, not a promise for an emergency.

Questions?

Book a first call or write briefly what it is about. I reply within one working day, including to uncomfortable questions.

Book a first call Send an email

Prefer to call? +41 76 531 32 64